Complaints continue over Virgin Media works

Fergal McIntyre points to the damage caused to his property.

COMPLAINTS are continuing over the works being undertaken by Virgin Media in Strabane.

The multi-national telephone service company are currently expanding its fibre network in the town to bring faster broadband to more homes and businesses.

However, local residents have previously grumbled that the contractors are leaving the town in a mess.

This week local householder Fergal McIntyre claims the wall surrounding his Altiskane home was damaged by contractors working on Virgin’s behalf.
“You try to take a bit  of pride in your home and you build a wall around it,” Mr McIntyre explained. “The last thing you want is for these boys to come in and damage it. A digger must have hit the wall and cracked it. The damage is bad enough, that part of the wall will have to be tumbled and rebuilt.”

Meanwhile a local councillor has complained that Virgin failed to carry out the necessary consultation with residents prior to remedial works taking place.

Independent councillor Paul Gallagher criticised the company after it was revealed that Virgin Media is now planning a consultation process with householders in Eglington prior to carrying out any works.

“I think they owe the town an apology,” Cllr Gallagher remarked.

“How can it be one rule for one town and one rule for another?

“As far as I am aware there were no public meetings, no advertisements saying works were going to start. 

“The first time the people in the Head of the Town knew anything was happened was when their footpaths were dug up. It’s not good enough. Springhill footpaths are now wrecked after these works. It’s so unsightly.”

Responding to criticism, a Virgin Media spokesperson told the Strabane Chronicle, “We have worked closely with Derry City and Strabane District Council to keep them informed about the expansion of our network in Strabane, which included briefing them on the building work before it started.

“We’ve also met with local residents and businesses at public meetings and community forums to discuss our plans, and to highlight the benefits our ultrafast network will bring to the area.

“We’ll continue to liaise with the council and residents to assist with any further questions they may have about the work.

“We’ve spoken to Mr McIntyre about his damaged wall and our contractor will carry out repairs as soon as possible.”



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